Most organizations are involved in some form of change on a continual basis. These changes can range from large scale efforts such as mergers and acquisitions, information systems conversions, restructuring or new product launches to smaller projects such as department team changes, job restructuring, facility moves, etc.
Change may be a constant in many organizations and seem like it is more acceptable, yet people are affected and everyone reacts differently. Organizations need to actively plan and manage the change effort to ensure desired results are actually achieved. A review of most change efforts shows that much of the resistance and stress could have been avoided and the goals reached more quickly with better planning and implementation.
Well-structured plans identify both the factors for success and potential areas of resistance. This planning process should occur for any size change effort, as individuals and processes are always impacted in some way.
Whenever there is a move from a current situation to something different, it is important to address the following elements:
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